Privacy Policy
Last updated: January 2025
1. Information We Collect
We collect information you provide directly to us, including:
- Personal information (name, email, phone number, address)
- Health information (test results, medical history relevant to testing)
- Payment information (processed securely through payment gateways)
- Usage data (how you interact with our services)
2. How We Use Your Information
We use the information we collect to:
- Process and deliver your diagnostic test orders
- Send you test reports and health-related communications
- Provide customer support and respond to inquiries
- Improve our services and develop new features
- Comply with legal obligations and regulations
3. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. All health data is encrypted and stored securely in compliance with applicable regulations.
4. Data Sharing
We do not sell your personal information. We may share your information with:
- Healthcare professionals involved in your care (with consent)
- Service providers who assist in our operations
- Legal authorities when required by law
5. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Object to processing of your data
- Data portability
6. Contact Us
If you have questions about this Privacy Policy, please contact us at privacy@biodna.in or through our contact page.